Lodge a Complaint

Lodge a Complaint

The form provided below is the official medium for players to file complaints against Montenegro-licensed Online Casinos.

We strongly advise you to first attempt resolving your dispute directly with the casino’s support and management before submitting your complaint to the Montenegro Licensing Authority.

The Authority retains the right to request identification to process grievances. Cases with false or made-up details, or involving threats or abusive language, will result in an immediate dismissal of your complaint and might also be reported to the appropriate authorities.

All submitted information will be managed with the utmost confidentiality in line with our Privacy Policy.

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